Frequently Asked Questions

Do you have a new project and need some help?

An invisible drain is a seamless or hidden drain. We elevated this concept to something unique for your shower and outdoors. The perception of an invisible drain in your shower is beautiful.
Achieve maximum freedom and elegance and design your open space bathroom, step-free, obstacle-free showers, tiled showers, and an authentic sense of freedom that only you can do with our products.

No, all Invisible Drain kits include everything necessary for installation. You will receive all the components required to set up your Invisible Drain seamlessly. However, if you have specific project requirements or need additional materials to complete the installation or extra parts, you can purchase them separately to ensure a smooth and successful installation process.

We offer a limited lifetime warranty. For more information, please refer to https://invisibledrain.com/product-warranty/

Yes, we offer some level of customization for our drain. We understand that each project may have unique requirements, and we want to ensure that our products meet your needs. To discuss your customization options, please reach out to us at sales@invisibledrain.com. Our team will be happy to assist you.

Yes, we have a complete prefabricated modular drain channel system Ideal for Terraces, Pools, Health and Wellness Centers, and Sports Facilities. For more information: Invisible Modular Drain System – Invisible Drain

Our drains are in stock in our South Florida warehouse and ready to ship. Please review our shipping section for more details.

There is no minimum quantity. If you have a large project and need to quote, please don’t hesitate to contact us at sales@invisibedrain.com

For items shipped to Florida, Invisible Drain is required to collect sales tax. Sales tax will be collected unless a valid Sales & Use Tax Resale Certificate is provided. In that case, please register for our partner program. If you have any questions or need further assistance regarding sales tax, please don’t hesitate to contact our customer support team.

We currently accept the following Credit cards: VISA, MasterCard, Discover, and American Express. Your card must have a verifiable billing address.

Invisible Drains are designed with Tile, Porcelain, or Ceramic flooring.

Installation is easy, but we recommend hiring a licensed contractor for professional installation.

Our Invisible Drain is a full shower system that includes waterproofing. However, additional waterproofing may be necessary for full protection of your shower wall and entire bathroom.

Each product offers different shower configurations, so it’s best to review each to find the one that best suits your project.

Please refer to our Cleaning Instruction guidance for information on cleaning and maintaining your Invisible Drain.